Position Summary

The Part-Time Professional Learning Coordinator provides administrative and program support for NGRESA Professional Learning programs. Working under the direction of the Director of Professional Learning, the Coordinator supports candidate enrollment, communication, records, course and event coordination, reporting, and day-to-day program operations.

Essential Duties and Responsibilities

Candidate Enrollment and Records

• Review candidate applications for completeness and obtain required supporting documentation.
• Maintain accurate candidate enrollment, participation, progress, and program-completion records.
• Assist candidates with course registration and enrollment processes.
• Protect confidential candidate and program information in accordance with NGRESA procedures.

Candidate and Program Communication

• Serve as a primary point of contact for routine candidate questions regarding enrollment, course requirements, progress, deadlines, and completion.
• Respond promptly and professionally to candidates, instructors, mentors, district partners, and program staff.
• Communicate program deadlines, updates, required actions, and next steps.
• Refer policy interpretations, exceptions, complaints, and nonroutine issues to the Director of Professional Learning.

Instructor and Program Support

• Serve as a liaison among candidates, instructors, mentors, district partners, and program staff.
• Assist with scheduling and coordinating courses, meetings, seminars, workshops, and other professional learning activities.
• Support instructors with routine course communication, participant information, materials, and logistical needs.
• Monitor assigned timelines and follow up on outstanding information or required actions.

Data and Documentation

• Maintain accurate electronic records for professional learning programs.
• Track candidate progress, completion requirements, attendance, and other assigned program data.
• Compile information and supporting documentation for program reports, reviews, and audits.
• Review records for completeness and report discrepancies or unresolved items to the Director.

Administrative Support

• Assist the Director with priority projects and day-to-day Professional Learning operations.
• Maintain organized electronic files and established records-retention practices.
• Use NGRESA systems and digital platforms accurately and consistently.
• Perform other related duties as assigned by the Director of Professional Learning.

Required Knowledge Skills and Abilities

• Strong organizational, time-management, and follow-through skills.
• Excellent written and verbal communication skills and a professional service orientation.
• Proficiency with Microsoft Office and the ability to learn digital registration, communication, and recordkeeping platforms.
• Ability to manage multiple priorities, meet recurring deadlines, and work independently within established procedures.
• Strong attention to detail and ability to maintain accurate records.
• Ability to handle confidential information with sound judgment and discretion.
• Ability to work cooperatively with candidates, instructors, mentors, district partners, and NGRESA staff.

Preferred Qualifications

• Experience in education, professional learning, program coordination, student or candidate services, or administrative support.
• Experience maintaining participant records, monitoring completion requirements, or supporting education programs.
• Experience coordinating meetings, courses, workshops, or professional learning activities.

Work Environment

Work is primarily performed in an office environment and requires regular computer use, electronic communication, detailed recordkeeping, and interaction with internal and external program participants. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Employment Statement

This job description summarizes the position’s primary responsibilities and is not intended to list every possible duty. Responsibilities may be adjusted to meet program and organizational needs. NGRESA is an equal opportunity employer.

Application Process

Interested candidates should submit a letter of interest and resume to:

Darlene Jones
Email: Darlene.Jones@ngresa.org